Pacific Regency Hotel Suites, Kuala Lumpur - Reviews, Room Options & Prices 2025

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About the Hotel

Kh Tower, Jalan Punchak, Off Jalan P. Ramlee (Opposite Kl Tower), Kuala Lumpur, Malaysia, 50250

The 5-star Pacific Regency Hotel Suites in Kuala Lumpur's commercial district features a rooftop pool oasis with views of KL Tower, business centre, fitness centre, and Thai Paradise Spa on level 23.

Spacious Modern Suites

The 166 freshly refurbished suites at Pacific Regency Hotel Suites include Premier Executive Suites with 420 square feet of space. Each suite features a separate living room, kitchenette, minibar, and air conditioning.

Skyline Dining Experience

Soi 23 restaurant on level 23 provides panoramic city views while serving diverse cuisine. The in-room dining menu offers breakfast, lunch, and dinner options.

Rooftop Pool Entertainment

The 34th-level Luna Bar features a rooftop pool and lounge operated by LOOP. Thai Paradise provides traditional massages, aromatherapy, deep tissue treatments, and beauty services.

Central City Location

Pacific Regency Hotel Suites sits within walking distance to Bintang Walk shopping, Changkat Bukit Bintang entertainment, and Jalan Alor food street. The property offers access to RapidKL transport and KL Hop-On Hop-Off bus stops.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior King Room

Max:

2 persons

50 m²

Bed options:

1 King-size bed

Shower

Bathtub

room details

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Premier Deluxe Twin Suite

Max:

2 persons

38 m²

Bed options:

2 Single beds

Shower

Bathtub

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Superior Twin Room

Max:

2 persons

48 m²

Bed options:

2 Single beds

Shower

Bathtub

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Centre

Kuala Lumpur 2.6 km

Airports

Sultan Abdul Aziz Shah (SZB) 31.3 km

Kuala Lumpur International (KUL) 61.9 km

Train

Ampang Park Station 1.7 km

Old Kuala Lumpur Railway Station 2.0 km

Underground

Bukit Bintang 1.0 km

Merdeka 1.3 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Spacious Suites

“My stay in the Premier King Suite was a treat. The room was huge, clean, and incredibly comfortable, featuring an excellent bathroom with a bathtub. I appreciated the ample space it provided, making it feel more like a home than a hotel room.” view full review

Delicious Breakfast Buffet

“The breakfast buffet offered a fantastic variety of delicious food. I was pleasantly surprised with the selection available. It provided a lovely start to my day, making sure I had the energy I needed for my adventures.” view full review

Rooftop Pool Experience

“Although I didn't get to swim due to time constraints, I did enjoy the views from the rooftop pool. It's a relaxing space that I'm sure would be perfect after a long day out in the city.” view full review

Luxurious Bathroom Amenities

“The bathroom in my suite was not only spacious but included a full-sized bath as well as a separate shower. It was a pleasure to unwind in such a lovely space after a day of exploring.” view full review

General

Non-smoking property
Free Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Sundry/Convenience shop
Hairdresser
Smoke detectors

Sports & Fitness

Fitness centre
Fitness studio

Guest Parking

Kitchenette
Refrigerator
Electric kettle

Services

Valet parking
24-hour room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Doctor on call
Limousine service
Shops/Commercial services
Bell staff/Porter

Dining

Paid breakfast
Restaurant
Bar/ Lounge area
Buffet breakfast

Business

Business centre
Meeting/ Banquet facilities
Public address system

Children

Cots
Paid babysitting/ Child services

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Health club

Room features

Air conditioning
In-room safe
Mini-bar
Adjoining rooms
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Kitchenette
Refrigerator
Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

Kh Tower, Jalan Punchak, Off Jalan P. Ramlee (Opposite Kl Tower), Kuala Lumpur, Malaysia, 50250

Map view

Kh Tower, Jalan Punchak, Off Jalan P. Ramlee (Opposite Kl Tower), Kuala Lumpur, Malaysia, 50250

City landmarks

Event hall

Petronas Twin Towers

1.1 km

Mall

Suria KLCC

1.2 km

Mall

Chinatown

1.7 km

Park

KLCC Park

2.0 km

Market

Central Market

1.9 km

Kuala LumpurMalaysia

Dataran Merdeka

2.0 km

Aquarium

Aquaria

1.2 km

Park

Kuala Lumpur Bird Park

2.2 km

Kuala LumpurMalaysia

Alor Street

1.4 km

Pagoda

Sri Maha Mariamman Temple

2.0 km

Mosque

National Mosque of Malaysia

2.9 km

Museum

Islamic Arts Museum Malaysia

2.2 km

Event hall

Kuala Lumpur Convention Centre

1.1 km

KLCC - Bukit Bintang Pedestrian Walkway

1.0 km

Mall

Pavilion KL

1.2 km

Garden

Perdana Botanical Gardens

2.6 km

Jalan Raja Merdeka Square

Sultan Abdul Samad Building

2.0 km

Park

KL Forest Eco Park

1.0 km

Stadium

Stadium Negara

1.7 km

Mall

Fahrenheit 88 Shopping Mall

1.2 km

Museum

Petrosains Science Discovery Centre

1.2 km

Mosque

Jamek Mosque

2.5 km

Monument

National Monument

2.5 km

Mall

Lot 10

1.2 km

Mall

Sungei Wang Plaza

1.3 km

Bus Station

Pudu Sentral

1.6 km

No 26 Jalan Sultan Hishamuddin

National Textile Museum

2.3 km

Mall

Petaling Street

2.1 km

Jalan Tunku Abdul Rahman

Jalan Masjid India

1.8 km

Nearby

No 76

Dialogue in the Dark Experiential Learning Centre

250 m

Restaurants

Lemon Garden at Shangri-La Hotel

50 m

Lobby Level 11

Shang Palace

30 m

11 Jalan Sultan Ismail Shangri-La Hotel

Lafite

30 m

11 Jalan Sultan Ismail Lobby Level

Seri Angkasa

530 m

Jalan Puncak Bukit Nanas Forest Reserve

Naughty Nuri's Life Centre

500 m

Life Centre 20 Jalan Sultan Ismail Kuala Lumpur

CICCHETTI di Zenzero

310 m

A-G-1

enfin by James won

170 m

Jalan P Ramlee Menara Hap Seng

Brussels Beer Cafe

160 m

Lot G-12

TGI Friday's

460 m

168 Jalan Bukit Bintang Pavilion Shopping Centre

Reviews and Ratings

Feedback from previous guests about their experience.

62%

enjoyed the hotel and would happily stay again

6.2/10

Nice

Rooms

5.8

Location

7.8

Service

5.0

Dining

5.0

Marie

United States, March 2025

5.2/10

I recently stayed at the Pacific Regency Hotel Suites and had a mix of experiences. The location is fantastic, just a stone's throw from KL Tower and KLCC, making it easy to explore the area. However, I was disappointed with the overall state of the facilities and the service, which felt lacking. While my room was large and comfortable, the amenities and dining options really fell short of my expectations.

Rooms

5.0

The room was spacious, but it had a lingering smell of smoke, which was off-putting. Also, the lack of toiletries and other basic amenities was a letdown.

Service

5.0

The staff were polite and friendly, though the check-in process was slow, and I had issues with my room service billing which caused some frustration.

Location

8.0

The hotel's location is perfect, right near KL Tower and a short walk to shopping at Pavilion Mall. This was one of the biggest highlights of my stay.

Dining

5.0

The breakfast was okay but had limited options. The overall dining experience at the hotel was below par, and the restaurant environment was not inviting.

Facilities

5.0

The facilities seemed outdated, especially the pool area which looked quite neglected. I was excited about the rooftop bar, but it was closed during my stay—which was a big disappointment.

Shane

United States, December 2024

5.2/10

My stay at Pacific Regency Hotel Suites was a mix of positives and negatives. The spacious rooms came with kitchen facilities, which was great, but I was disappointed by the service and overall condition of the hotel. The location offered easy access to the Hop On Hop Off bus and stunning views of KL Tower, yet the furnishings felt quite dated and in need of attention.

Rooms

6.0

The room was spacious with a kitchen, though it had an unpleasant smell and needed refurbishment. The air conditioning also struggled to effectively cool the room.

Service

5.0

Service was inconsistent. The check-in process was slow and unfriendly, and the reception staff didn't provide the necessary number of access cards for my stay.

Location

7.0

The hotel's location was quite central, right in front of KL Tower, making it convenient for sightseeing. However, the surrounding area felt a bit run-down and could use some improvement.

Dining

5.0

Breakfast was decent with a nice view, but the options felt limited and not as delicious as expected. I'd say it was more average than impressive.

Facilities

5.0

While the hotel offered essential facilities like room service and laundry, the pool area lacked cleanliness and felt uninviting. There were also no directory options in the room, which was frustrating.

Jonathan

United States, December 2024

6.6/10

I had mixed feelings during my stay at the Pacific Regency Hotel Suites. The location is fantastic, right next to the Menara KL Tower, making it convenient for exploring the area. However, my experience with the service left much to be desired, with slow check-in and unresponsive staff. The room itself was spacious and clean, but some facilities, like the pool, could use some upgrades.

Rooms

6.0

The room was spacious and clean, providing a comfortable stay. I appreciated the generous size of the bathroom too, but I did notice basic amenities were lacking, like a bathrobe.

Service

5.0

There were significant issues with service. Check-in was slow and unorganized, and my friend faced a confusing situation regarding his booking. Additionally, the staff's demeanor at the bar was disappointing and unwelcoming.

Location

10.0

I loved the location; it was a short walk to major attractions and dining options in downtown Kuala Lumpur. Being near the Menara KL Tower was a huge plus.

Dining

5.0

We didn't eat breakfast at the hotel because the price felt a bit steep for what was offered, and the ambiance was underwhelming. The Luna bar was also quite a letdown compared to its past reputation.

Facilities

5.0

The facilities need improvement, particularly the condition of the pool and the cleanliness of common areas. There were also issues with housekeeping, like incomplete services and delays in response.

William

United States, October 2024

7.4/10

My stay at the Pacific Regency Hotel Suites left much to be desired. While the room was clean and spacious, the service was disappointingly poor, particularly at check-in and during my visits to the Luna bar. The lack of proper maintenance and slow communication added to the frustration of my overall experience.

Rooms

6.0

The room I stayed in was decent, clean, and spacious, which I appreciated. However, I was promised amenities like bathrobes that were not provided.

Service

5.0

The service was subpar, with unhelpful and unfriendly front desk staff, making check-in quite a hassle. Additionally, the responsiveness of the staff was lacking.

Location

6.0

The hotel's location is convenient, being close to local bars and the Petronas Towers, but the area felt unsafe to walk around at night due to insufficient lighting.

Dining

5.0

Dining at Luna bar was a letdown; the service was slow and unenthusiastic, which detracted from the experience.

Facilities

5.0

While the facilities had potential, they seemed poorly maintained. The rooftop pool area lacked ambiance, and it felt neglected.

Eddie

United States, October 2024

7.2/10

My stay at Pacific Regency Hotel Suites was a mixed experience. On the positive side, the location is fantastic, just a stone's throw from KL Tower and the Petronas Towers. However, I encountered several issues, notably with the cleanliness of the room and inconsistent service. The breakfast selection was also disappointing, leaving much to be desired. Overall, it has potential but needs significant improvements. 🌆😔

Rooms

6.0

The Premier Executive King Suite was spacious and clean, offering a kitchenette; however, there was an unpleasant odor in the room. The lighting was quite dark despite all lights being on, and there were some minor maintenance issues.

Service

5.0

While I found the front desk staff polite, the level of service fell short in many areas, especially regarding room service and housekeeping. It was frustrating to deal with unresponsive staff when I needed assistance.

Location

8.0

The hotel's location is ideal, positioned right beneath the KL Tower and close to many attractions like KLCC and Bukit Bintang, making it convenient for walking to nearby sites.

Dining

5.0

The breakfast offered was quite limited and often cold, with few fresh fruit options. It really lacked variety, which was disappointing considering the hotel’s other amenities.

Facilities

5.0

Facilities like the rooftop pool were underwhelming; the area felt tired and there was little service available. Overall, the amenities did not meet my expectations given the hotel's stature.