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Pacific Regency Hotel Suites Kuala Lumpur, Kuala Lumpur
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Key details
About the Hotel
Kh Tower, Jalan Punchak, Off Jalan P. Ramlee (Opposite Kl Tower),
Kuala Lumpur,
Malaysia,
50250,
Kuala Lumpur Federal Territory
The 5-star Pacific Regency Hotel Suites in Kuala Lumpur's commercial district features a rooftop pool oasis with views of KL Tower, business centre, fitness centre, and Thai Paradise Spa on level 23.
Spacious Modern Suites
The 166 freshly refurbished suites at Pacific Regency Hotel Suites include Premier Executive Suites with 420 square feet of space. Each suite features a separate living room, kitchenette, minibar, and air conditioning.
Skyline Dining Experience
Soi 23 restaurant on level 23 provides panoramic city views while serving diverse cuisine. The in-room dining menu offers breakfast, lunch, and dinner options.
Rooftop Pool Entertainment
The 34th-level Luna Bar features a rooftop pool and lounge operated by LOOP. Thai Paradise provides traditional massages, aromatherapy, deep tissue treatments, and beauty services.
Central City Location
Pacific Regency Hotel Suites sits within walking distance to Bintang Walk shopping, Changkat Bukit Bintang entertainment, and Jalan Alor food street. The property offers access to RapidKL transport and KL Hop-On Hop-Off bus stops.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Free Wi-Fi
Parking
MYR 10 per day
Baggage storage
24-hour services
24-hour reception
24-hour room service
24-hour security
General
Non-smoking property
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Currency exchange
ATM/Cash machine
Sundry/Convenience store
Hairdresser
Smoke detectors
Sports & Fitness
Fitness center
Fitness studio
Guest Parking
Kitchenette
Refrigerator
Electric kettle
Services
Valet parking
24-hour room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Doctor on call
Limousine service
Stores/Commercial services
Bell staff/Porter
Dining
Paid breakfast
Restaurant
Bar/ Lounge area
Buffet breakfast
Business
Business center
Meeting/ Banquet facilities
Public address system
Children
Cribs
Paid babysitting/ Child services
Facilities for people with disabilities
Bathroom for disabled
Spa & Leisure
Outdoor swimming pool
Health club
Room features
Air conditioning
In-room safe
Mini-bar
Adjoining rooms
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Kitchenette
Refrigerator
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
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Location
Kh Tower, Jalan Punchak, Off Jalan P. Ramlee (Opposite Kl Tower),
Kuala Lumpur,
Malaysia,
50250,
Kuala Lumpur Federal Territory
Map view
Kh Tower, Jalan Punchak, Off Jalan P. Ramlee (Opposite Kl Tower),
Kuala Lumpur,
Malaysia,
50250,
Kuala Lumpur Federal Territory
City landmarks
Events
Petronas Twin Towers
3700 ft
Mall
Suria KLCC
4000 ft
Mall
Chinatown
1.1
mi
Parks
KLCC Park
1.2
mi
Market
Central Market
1.2
mi
Kuala LumpurMalaysia
Dataran Merdeka
1.2
mi
Aquarium
Aquaria
4100 ft
Parks
Kuala Lumpur Bird Park
1.4
mi
Kuala LumpurMalaysia
Alor Street
4500 ft
Pagoda
Sri Maha Mariamman Temple
1.3
mi
Mosque
National Mosque of Malaysia
1.8
mi
Museums
Islamic Arts Museum Malaysia
1.3
mi
Events
Kuala Lumpur Convention Centre
3600 ft
KLCC - Bukit Bintang Pedestrian Walkway
3400 ft
Mall
Pavilion KL
4000 ft
Garden
Perdana Botanical Gardens
1.6
mi
Jalan Raja Merdeka Square
Sultan Abdul Samad Building
1.3
mi
Parks
KL Forest Eco Park
3300 ft
Stadiums
Stadium Negara
1.0
mi
Mall
Fahrenheit 88 Shopping Mall
4100 ft
Museums
Petrosains
4000 ft
Mosque
Jamek Mosque
1.5
mi
Monuments and Landmarks
National Monument
1.5
mi
Mall
Lot 10
4000 ft
Mall
Sungei Wang Plaza
4300 ft
Bus Station
Pudu Sentral
1.0
mi
No 26 Jalan Sultan Hishamuddin
National Textile Museum
1.4
mi
Mall
Petaling Street
1.3
mi
Jalan Tunku Abdul Rahman
Jalan Masjid India
1.1
mi
Nearby
No 76
Dialogue in the Dark Experiential Learning Centre
900 ft
Restaurants
Lemon Garden at Shangri-La Hotel
200 ft
Lobby Level 11
Shang Palace
100 ft
11 Jalan Sultan Ismail Shangri-La Hotel
Lafite
100 ft
11 Jalan Sultan Ismail Lobby Level
Seri Angkasa
1800 ft
Jalan Puncak Bukit Nanas Forest Reserve
Naughty Nuri's Life Centre
1700 ft
Life Centre 20 Jalan Sultan Ismail Kuala Lumpur
CICCHETTI di Zenzero
1100 ft
A-G-1
enfin by James won
600 ft
Jalan P Ramlee Menara Hap Seng
Brussels Beer Cafe
600 ft
Lot G-12
TGI Friday's
1600 ft
168 Jalan Bukit Bintang Pavilion Shopping Centre
Reviews and Ratings
Feedback from previous guests about their experience.
62%
enjoyed the hotel and would happily stay again
6.2/10
Nice
Rooms
5.8
Location
7.8
Service
5.0
Dining
5.0
Guest reviews
6.2/10
based on 5 reviews
7.4
7.4/10 based on 1339 reviews
Marie
United States of America,
March
2025
5.2/10
I recently stayed at the Pacific Regency Hotel Suites and had a mix of experiences. The location is fantastic, just a stone's throw from KL Tower and KLCC, making it easy to explore the area. However, I was disappointed with the overall state of the facilities and the service, which felt lacking. While my room was large and comfortable, the amenities and dining options really fell short of my expectations.
Rooms
5.0
The room was spacious, but it had a lingering smell of smoke, which was off-putting. Also, the lack of toiletries and other basic amenities was a letdown.
Service
5.0
The staff were polite and friendly, though the check-in process was slow, and I had issues with my room service billing which caused some frustration.
Location
8.0
The hotel's location is perfect, right near KL Tower and a short walk to shopping at Pavilion Mall. This was one of the biggest highlights of my stay.
Dining
5.0
The breakfast was okay but had limited options. The overall dining experience at the hotel was below par, and the restaurant environment was not inviting.
Facilities
5.0
The facilities seemed outdated, especially the pool area which looked quite neglected. I was excited about the rooftop bar, but it was closed during my stay—which was a big disappointment.
Shane
United States of America,
December
2024
5.2/10
My stay at Pacific Regency Hotel Suites was a mix of positives and negatives. The spacious rooms came with kitchen facilities, which was great, but I was disappointed by the service and overall condition of the hotel. The location offered easy access to the Hop On Hop Off bus and stunning views of KL Tower, yet the furnishings felt quite dated and in need of attention.
Rooms
6.0
The room was spacious with a kitchen, though it had an unpleasant smell and needed refurbishment. The air conditioning also struggled to effectively cool the room.
Service
5.0
Service was inconsistent. The check-in process was slow and unfriendly, and the reception staff didn't provide the necessary number of access cards for my stay.
Location
7.0
The hotel's location was quite central, right in front of KL Tower, making it convenient for sightseeing. However, the surrounding area felt a bit run-down and could use some improvement.
Dining
5.0
Breakfast was decent with a nice view, but the options felt limited and not as delicious as expected. I'd say it was more average than impressive.
Facilities
5.0
While the hotel offered essential facilities like room service and laundry, the pool area lacked cleanliness and felt uninviting. There were also no directory options in the room, which was frustrating.
Jonathan
United States of America,
December
2024
6.6/10
I had mixed feelings during my stay at the Pacific Regency Hotel Suites. The location is fantastic, right next to the Menara KL Tower, making it convenient for exploring the area. However, my experience with the service left much to be desired, with slow check-in and unresponsive staff. The room itself was spacious and clean, but some facilities, like the pool, could use some upgrades.
Rooms
6.0
The room was spacious and clean, providing a comfortable stay. I appreciated the generous size of the bathroom too, but I did notice basic amenities were lacking, like a bathrobe.
Service
5.0
There were significant issues with service. Check-in was slow and unorganized, and my friend faced a confusing situation regarding his booking. Additionally, the staff's demeanor at the bar was disappointing and unwelcoming.
Location
10.0
I loved the location; it was a short walk to major attractions and dining options in downtown Kuala Lumpur. Being near the Menara KL Tower was a huge plus.
Dining
5.0
We didn't eat breakfast at the hotel because the price felt a bit steep for what was offered, and the ambiance was underwhelming. The Luna bar was also quite a letdown compared to its past reputation.
Facilities
5.0
The facilities need improvement, particularly the condition of the pool and the cleanliness of common areas. There were also issues with housekeeping, like incomplete services and delays in response.
William
United States of America,
October
2024
7.4/10
My stay at the Pacific Regency Hotel Suites left much to be desired. While the room was clean and spacious, the service was disappointingly poor, particularly at check-in and during my visits to the Luna bar. The lack of proper maintenance and slow communication added to the frustration of my overall experience.
Rooms
6.0
The room I stayed in was decent, clean, and spacious, which I appreciated. However, I was promised amenities like bathrobes that were not provided.
Service
5.0
The service was subpar, with unhelpful and unfriendly front desk staff, making check-in quite a hassle. Additionally, the responsiveness of the staff was lacking.
Location
6.0
The hotel's location is convenient, being close to local bars and the Petronas Towers, but the area felt unsafe to walk around at night due to insufficient lighting.
Dining
5.0
Dining at Luna bar was a letdown; the service was slow and unenthusiastic, which detracted from the experience.
Facilities
5.0
While the facilities had potential, they seemed poorly maintained. The rooftop pool area lacked ambiance, and it felt neglected.
Eddie
United States of America,
October
2024
7.2/10
My stay at Pacific Regency Hotel Suites was a mixed experience. On the positive side, the location is fantastic, just a stone's throw from KL Tower and the Petronas Towers. However, I encountered several issues, notably with the cleanliness of the room and inconsistent service. The breakfast selection was also disappointing, leaving much to be desired. Overall, it has potential but needs significant improvements. 🌆😔
Rooms
6.0
The Premier Executive King Suite was spacious and clean, offering a kitchenette; however, there was an unpleasant odor in the room. The lighting was quite dark despite all lights being on, and there were some minor maintenance issues.
Service
5.0
While I found the front desk staff polite, the level of service fell short in many areas, especially regarding room service and housekeeping. It was frustrating to deal with unresponsive staff when I needed assistance.
Location
8.0
The hotel's location is ideal, positioned right beneath the KL Tower and close to many attractions like KLCC and Bukit Bintang, making it convenient for walking to nearby sites.
Dining
5.0
The breakfast offered was quite limited and often cold, with few fresh fruit options. It really lacked variety, which was disappointing considering the hotel’s other amenities.
Facilities
5.0
Facilities like the rooftop pool were underwhelming; the area felt tired and there was little service available. Overall, the amenities did not meet my expectations given the hotel's stature.
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